Shipping Policy

  • Order Processing Time

    All orders will be shipped from INDIA and processed within 1–3 business days (excluding weekends and holidays).

    Once your order is dispatched, you will receive a shipping confirmation email with tracking details where available.


    Shipping Methods & Carriers

    We ship internationally using trusted postal and courier services, including India Post Registered Airmail and DHL, depending on the destination.

    A signature may be required at the time of delivery for certain shipments.


    Shipping Costs

    • All products listed on our website include FREE standard international shipping.

    • Expedited shipping may be available upon request at an additional cost, depending on your country.

    To request expedited shipping, please contact us before placing your order.


    Estimated Delivery Times

    Delivery times may vary depending on destination, customs processing, and local postal services.

    Estimated delivery timeframes:

    • United States: 12–25 business days

    • United Kingdom: 7–18 business days

    • Australia: 15–30 business days

    • New Zealand: 15–30 business days

    • Europe: 20–30 business days

    • Russia: 25–40 business days

    • Israel: 15–60 business days

    Please note that delivery times are estimates and may be affected by factors beyond our control.


    Customs, Duties & Taxes

    International shipments may be subject to customs duties, import taxes, or VAT, depending on your country’s regulations.

    • These charges are not included in the product price.

    • Any customs fees or taxes imposed by the destination country are the responsibility of the customer.

    We recommend checking your local customs policies before placing an order.


    Delays, Lost or Missing Packages

    If your order has not arrived within the estimated delivery timeframe, please contact us with your order number.

    In rare cases where a shipment is confirmed as lost by the courier, we will assist in resolving the issue in accordance with our Return & Refund Policy.


    Address Accuracy

    Please ensure that your shipping address is complete and accurate at checkout. CalmEarth is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.


    Refunds

    Any refunds, if applicable, will be processed according to our Return & Refund Policy and issued to the original payment method only.


    Contact Us

    If you have any questions regarding shipping or delivery, please contact us at:

    📧 care@calmearthshop.com